Privacy Policy

Last Updated: 13th April 2025

What Information Do We Collect?

We collect information from you when you register on our site or use our application. When registering or placing an order, you may be asked to enter your name, email address, or other details. However, you may also visit our site anonymously.

How Do We Collect Your Data?

We collect data in the following ways:

• When you register online or place an order for our products or services.
• When you voluntarily complete surveys or provide feedback via email or message boards.
• When you use or view our website via your browser’s cookies.
• When you install or use our mobile app.

Your data will not be shared with or sold to any third parties.

How Do We Store Your Data?

Your data is securely stored in data centers in the EU.

What Do We Use Your Information For?

We use the information we collect for the following purposes:

• To personalize your experience and respond to your individual needs.
• To improve our website and app based on your feedback.
• To enhance customer service and support.

What Are Your Data Protection Rights?

We want to ensure you are fully aware of your data protection rights. You are entitled to the following:

• The right to access: Request copies of your personal data.
• The right to rectification: Request corrections to inaccurate or incomplete data.
• The right to erasure: Request deletion of your personal data under certain conditions.
• The right to restrict processing: Request limitations on how your data is processed under certain conditions.
• The right to object: Object to the processing of your data under certain conditions.
• The right to data portability: Request transfer of your data to another organization or directly to you under certain conditions.

If you wish to exercise any of these rights, please contact us at gdpr@zielkraft.software. We will respond within one month.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. We use cookies to:

• Keep you signed in.
• Understand how you use our website.
• Store your preferences.

You can set your browser to not accept cookies, but some website features may not function as a result.

Do We Disclose Information to Outside Parties?

We do not sell, trade, or transfer your personally identifiable information to outside parties, except trusted third parties who assist in operating our website or servicing you, provided they agree to keep this information confidential. We may also release information to comply with the law or protect rights, property, or safety.

Third-Party Links

Occasionally, we may include third-party products or services on our website. These third-party sites have separate privacy policies, and we are not responsible for their content or activities. However, we welcome feedback about these sites.

Children’s Online Privacy Protection Act (COPPA) Compliance

We do not collect information from anyone under 13 years of age. Our website, products, and services are directed to individuals who are at least 13 years old.

Your Consent

By using our site, you consent to our privacy policy.

Changes to Our Privacy Policy

If we make changes to our privacy policy, we will post those changes on this page and update the modification date above.

Contacting Us

If you have any questions about this privacy policy, please contact us at admin@zielkraft.software.